We’re three college friends who turned our obsession with amazing-smelling, non-toxic candles into something bigger - a movement that changes lives.
Every Havilah candle creates double the light: filling your home with luxurious scents and transforming communities around the world.
When you light one of our candles, you’re not just setting the mood - you’re helping someone build their dream business.
We’re proving that luxury and impact can coexist beautifully.
Returns & Exchanges Policy
This Return / Refund Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our Terms of Service Policy.
Please carefully review our Return / Refund Policy when purchasing our products. This policy will apply to any order you place with Havilah & Co. LLC.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may request a replacement or a refund.
Our goal is to constantly improve our product and brand experience; our customer's feedback is vitally important to this process. Any, and all, feedback you can provide is welcome!
REFUND PROCESS
In the event you are not satisfied with your purchase and would like to request a replacement or refund, please submit a request to hello@givehavilah.com with the following information:
Indicate whether you would like the product replaced or a refund
The purchase order #/transaction #/receipt ID
The date of purchase
A description of the product issues
Supporting photo(s) of the product issues
The Havilah & Co. LLC Team will review each request to determine whether a replacement or refund is appropriate. All requests must be submitted within 30 days of the purchase date.
RETURN PROCESS
You are not required to return the product. We would rather save you the trouble — and the environment.
REFUNDS
Once your refund request has been reviewed and approved, we will process your refund within approximately 5 business days. Please note that no return shipping is required — only the original shipping fees paid at checkout are non-refundable. Refunds may take 1–2 billing cycles to appear on your credit card statement. You will be notified by email when your refund has been processed.
QUESTIONS
If you have any questions concerning our Return / Refund Policy, please contact us at: hello@givehavilah.com
Havilah & Co. LLC
100 Easy Street,
Unit 2221
Carefree, AZ 85377